An internet fairy tale, or how not to do customer support in the digital age.
Posted by Glenn on March 24th, 2009I am normally not one to complain. Ok, that’s a lie. But I generally keep my complaints to myself. I lied again. Let’s start over. I’m not normally someone who shares stories of horrible customer service with the world at large. I would rather just keep things between the complaintee (me) and the complainter (company, [...]
